Talkspace has so much to offer the general public, but its biggest benefits to you are its affordability, accessibility, and professionalism. Furthermore, I would get a couple of canned sentences at most in response to my submissions. Customer Service; Unique Features. dictate the reason for the refund request. Customer Support. They promise you all kinds of communication with a therapist. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Talkspace Reviews 8 • Poor . Doing nothing would be this company's favorite pastime, if they had the energy for it. You … Find out how to become a Talkspace provider or prescriber here. Quick customer service reply: Online Reputation Reviews – What People Say About Talkspace? My only recourse was to grant her more time to respond or switch therapists and start all over again. While most use cognitive behavior therapy … I love Talkspace. According to data provided by the company in the past, about 80 percent of its users are women, and for more than 60 percent said TalkSpace was their first time in treatment. Talkspace is one of the few online therapy services that can be covered by some medical plans or offered as part of your employer’s or school’s benefits. Here are a few ways to contact us at Talkspace — feel free to shoot us a note. When you upgrade to Crunchbase Pro, you can access unlimited search results, save to custom lists or to Salesforce, and get notified when new companies, people, or deals meet your search criteria. Therapist is amazing. Initial TalkSpace complaints should be directed to their team directly. Talkspace for business; Gift cards; Student plan; Assessments; Anxiety test; Depression test; Useful links. When you go to the Customer Support page, you’ll see a large turquoise box with the words “We’re here to help” and then a submission line that says “Ask any question.” About Talkspace. We're currently experiencing an increase in volume due to the pandemic, but we hope our Customer Care team … Talkspace Customer Services & Support Salaries 67 salaries (for 39 job titles) Updated Dec 26, 2020 67 Talkspace employees have shared their salaries on Glassdoor. Write a review. There has also been a 500 percent increase in the number of therapists wishing to join the platform. Bring your expertise, and we’ll take care of the rest. It is like a journal that gives you great feedback. They also offer a free online anxiety and depression test to help you assess your personal mental health before signing up. Aug 2020 – Present 2 months. Oct … © 2004-2021 ComplaintsBoard.com. He was a believer in Talkspace’s stated mission to make “therapy available and affordable for all,” and when the start-up offered him a job in its customer … Talkspace Visit Site. Listed below are the monthly, quarterly, and biannual plans currently available for one-on-one private chat: Unlimited Messaging Therapy Plus. Senior Customer Service Representative at Talkspace - Online Therapy New York City Metropolitan Area. Menu. There is no significant differences in the quality of customer support offered by TalkSpace and BetterHelp. Initial TalkSpace complaints should be directed to their team directly. Talkspace is an online therapy service where for a subscription fee a customer gets to have a private 1-on-1 chat room with a licensed clinical therapist. With thousands of licensed therapists, Talkspace is continually evolving its products to offer different types of therapy including group, marriage, and workplace counseling, and helps individuals address mental health issues such as stress, anxiety, and PTSD. You can connect with your therapist through unlimited asynchronous text, voice, and video messages, all done via an … If I had to balance appts into my life I’d be stressed. Each service provides a wide range of rates, with Talkspace … Talkspace therapists are monitored and regularly evaluated for their performance; How it Works. Our provider said that the support for him is worse than for his clients. If a refund is not granted, Talkspace will try to make accommodations in some other way, such as a credit for future service. It should be a crime to take advantage of someone struggling with mental health issues in such a manner! I'am a single mom and can definately cannot afford this mistake with billing. I don’t bill my insurance. However, customer service reviews refunds on a case-by-case basis in conjunction with the therapists. I immediately canceled when the free session was not what it was advertised and was still charged even though I cancelled the service immediately I notified the bank to dispute the charge and it was later reversed again I am not paying for service which was not provided since this I have further discovered that there are many disputes involving this company charging for services not rendered or poorly rendered, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Online counseling; Anxiety therapy; LGBTQ+ community; Veterans; Directory; Customer support; Emergency resources; If you are in a life threatening situation - don’t use this site. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. Talkspace basically stole my money. M mikaila2 Jan 11, 2021. Call +1 (800) 273-8255 or use. New York, New York United States - 10023. www.talkspace.com. please I have no money now. No matter the pay structure, clients can expect to receive the TalkSpace … TalkSpace Customer Service Contacts +1 516 847 5432. @got1eyeopen. This estimate is based upon 1 Talkspace Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. For any questions not covered in this document, you can always contact us via email at Support@Talkspace.com. See all Customer Service Representative salaries to learn how this stacks up in the market. There are no contracts, so you can cancel your plan at any time. You can find contact details for TalkSpace above. Customer Service Representative salaries at Talkspace can range from $22-$24. Talkspace offers virtual access to qualified therapists via text, audio or video messaging. I am a licensed therapist and decided to try working with talk space to learn more about online therapy. Bottom Line. All of our subscriptions are automatically charged on a monthly basis. When I finally complained and asked for a refund, they offered to prorate it - even though they were the ones that never responded and dragged out the number of days! My therapist kept missing "deadlines". Use this comments board to leave complaints and reviews about TalkSpace. Talkspace … TalkSpace — Ghosted and frustrated. You can also ask questions online. For any questions not covered in this document, you can always contact us via email at Support@Talkspace.com. The therapist assigned to me was really bad. Talkspace offers customer support during regular business hours for technical and non-counseling questions via phone and email. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Are you a licensed therapist or prescriber? Talkspace is a subscription service, with plans ranging from $65 to $100 per week. Call +1 (800) 273-8255 or use these resources to … Customer Support Offered by TalkSpace and BetterHelp. It is important that you send the script and educate your client about emergency procedures when you begin working with them, and when you plan to spend time away from the platform, so that the client has the information that they need to … Customer Service Guru delivery.com. Best customer service Thriveworks. BetterHelp vs. Talkspace: Which is better? Visit this website talks pace.com. See business … I need to feed my little girl. What if I don’t really like typing everything out? or if you can provide a number that would be helpful. Is Talkspace right for you? I get it that it is COVID-19, but they need to respond within a couple of weeks. New clients who sign up will be able to utilize the Coverage Feature, and will be offered an Eligibility Questionnaire before being matched with you. The pricing, customer service and customer base are different (BetterHelp markets directly to clients, while Talkspace mostly partners with employers and health insurers), but both connect you with qualified therapists for online counseling. Includes text, video & audio messaging, therapist … Discuss the issues you have had with TalkSpace and work with their customer service team to find a resolution. you can feel free to call me by phone as well [protected]. I can write to her whenever I want and whenever I think of something. 33 W 60th Street, 8th Fl. Do you agree with Talkspace's TrustScore? Varsity Tours; Tour Customizer; Why Varsity; Contact Us; Facebook-f Twitter Instagram They make accommodations if unique or legal circumstances (medical, death, disability, court orders, etc.) If you are in a life threatening situation - don’t use this site. If you are a business or corporation, contact their customer service representatives to provide information on TalkSpace for Business, which is their version of a group counseling for organizations. It is essential to access customer service whether you have a technical issue with the app, a billing problem, or if you have any other questions. Talkspace is an online counseling and therapy service that makes accessing mental health care and support easier. I was ensured that my account was cancelled. In 2012, Oren and Roni Frank founded Talkspace, which quickly gained traction … How it works Business Join our network Log in Get started. Something that sets the service … The cost of this service is going to vary on the number of employees in the organization. New York City Metropolitan Area. talks pace.com. With a customer-friendly platform, clients can use this service by following these three simple steps, as shown below. This makes their services even more affordable than before. All rights reserved. Customer service is missing. Share Report Copy. Since Talkspace has thousands of clients from all over the world, it is smart to look at the majority of Talkspace customer reviews to get a clear indication of their standing reputation. Contact Us We love to hear from you. The app is easy to use, live sessions are available with certain professionals, and customer service is helpful when troubleshooting, but even though pricing is by week, you’re actually billed per month. I have had correspondence with billing regarding my 1 week free trial. This customer is not a new customer. I was billed 396.00. 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